- Check-in time is 10 AM and Check-out time is 12 Noon. Early Check-in and late check-out will be considered Subject to availability.
- 100 % advance Payment deposit at the time of Check in. GST / Taxes charged extra and applicable as per government directives.
- It is Mandatory for all customers and their visitor guests to share their ID cards. Foreign Nationals are required to present their passport and valid visa.
- Smoking, Alcohol, Gambling, Prostitution, contraband goods, drugs, etc – are all strictly prohibited within premise
- We serve Alcohol in Our Fine Dining Restaurants; The Bon Bon Lounge and Room Service only. Personal food and beverages are not allowed.
- The Hotel Premise is a pure Vegetarian Premise, Non-Vegetarian Is strictly prohibited in the premise.
- We do not allow Pets.
- Tariff – subject to change without prior notice.
- Children up-to 6 Years of age can stay free above 6 years will be charged as per extra adult rate.
- Disputes are subject to Thane Jurisdictation.
- Accommodation will only be provided to guests whose details are registered with hotel reception.
- Guests will be provided with a room key only upon arrival and after completing the registration at the hotel’s reception desk.
- Please note that all Special Requests are subject to availability and additional charges may apply.
- It is forbidden to bring into the hotel flammable materials, explosives or firearms. Bringing or storing any products / items of combustible or hazardous nature and/or prohibited goods and/or goods of objectionable nature is strictly prohibited.
- Subject to availability of the storage space, the guest customer can store luggage in the luggage room, at their own sole risk as to loss or damage from any cause, Luggage may not be stored for a period of over 24 hrs.
- For any Damage done to the hotel amenities, articles, furniture, property., etc., by or due to guests themselves or their visitor or any other person for whom they are responsible, guests will be held responsible and so must make up to pay and settle for such loss and damage in full as deemed appropriate by the management.
- Visitors’ entry to the guests’ rooms strictly prohibited, however in case of exceptional circumstances the management may allow visitor to guest room only after having photo Identity proof documents and register entry at reception. Also, customer’s signed approval and mandatory registration at the reception desk (leaving an identity card and personal details). No Visitors are allowed between 19.00 hr to 7.30 hr
- The hotel may deny further accommodation to a guest who does not prove to be decent and comply with the hotel policy and rules.
- The Management will not in any way whatsoever be responsible for any loss / or damage to the Guest’s belongings for any cause whatsoever.
- The Guest shall be solely liable and responsible to the management, its other customers guests, invitees’ visitors, agents and servants for all loss financial or otherwise and damage that may be caused as a result of the guests’ own negligence and non-observance of any hotel rules policy or instructions.
- Using photographs and video’s taken in the hotel for commercial or public purposes is illegal. Those who do so will be subject to prosecution.
- The Management has the right to request any guest to vacate his/her room or other areas of the hotel forthwith, without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so. In case of the default, the Management has the right to remove the Guest luggage and belongings from the room occupied by him/her.
- Guest is requested to observe, abide by confirming to and be bound by all applicable acts and laws and Government rules and regulations in force from time to time.
